Technology

Here are a few of the ways Macro works with your technology:

Technology for Decision Making

One of the problems restaurants often encounter is the highly sophisticated yet sometimes user-unfriendly Point of Sale (POS) system. 

Large restaurant chains spend millions of dollars for highly specialized data-capturing equipment and structure their systems to aggregate data from up to 1,000 sales terminals.  Their staff of information technology (IT) professionals processes the data and generates reports that allow management staff to see what items aren’t selling or where labor overruns are driving down profits.  When a service call is requested, the POS system manufacturer rushes to protect a large account.

Through Macro Management Services, small and independent operators can take advantage of technology, too.  We have developed our own custom interface for end-to-end integration across all legacy and web-based systems.  Using this software, Macro can poll our clients’ POS machines electronically and process the data we capture to produce custom sales and labor reports.  Then, we sit down with your staff to help you analyze the report and make decisions based on the information collected by your POS system.  Your operation will become more cost-efficient and your decisions will be based on fact . . . and your managers can spend more time on the floor interacting with customers than trying to interpret numbers on their workstations. 

Because Macro has a long track record in the industry and is affiliated with various operators using many of the leading systems, we are able to get quick response times from service departments when a problem that our IT specialists can’t solve arises.


Technology for Existing Operations

Our interface was designed to work with various POS machines from a number of manufacturers including 360POS, Aloha, Digital Dining, Micros, Squirrel, and POSitouch, among others. We can help you maximize your investment in expensive equipment and help you understand how your cost ratios impact your business on a daily basis. 

Typical reports we provide to clients include (1) a daily cash report, (2) a daily sales summary generated weekly, (3) a weekly corporate cost report that shows a cost breakdown for sales and labor and (4) a financial operating statement by accounting period.  Beyond these basic reports, we can build a report for your operation with exactly the data you want to see – and none of the information you don’t want to see. 

Technology for New Restaurants

If you are starting a new restaurant and feeling overwhelmed by the number of POS machines on the market today, Macro can help.  Describe the business plan for your operation and let us recommend the system that best fits your information needs and anticipated sales volume.  We provide a turnkey service in which we can: 

  • Identify the appropriate system for your business
  • Install the system
  • Load the software
  • Wire the restaurant for usage
  • Train your staff to use the system
  • Poll the machine for data from our office and
  • Present the information your system captures in a format you can understand and work with to run your restaurant

We’ve seen restaurant operators struggle with equipment that they can’t really afford and information they can’t understand.  Spend your time on the myriad other tasks associated with opening a restaurant and leave the information system to us.